To reserve a time slot, go to your Member Dashboard and select “BOOK AN ON-CAMERA LAB SESSION.” Then, choose the calendar you’re interested in and reserve an open slot. Make sure to select the appropriate calendar, as we have both in-person and online options.
You can book up to 5 days in advance. The 5-day window includes the days that the On-Camera Labs are closed. You can sign up a total of twice per week. Sessions are 30 minutes.
Keep in mind, you will not be allowed to exceed your scheduled time, so please come prepared.
Notification List – If space is unavailable on any calendar date, or if none of the available times work for their schedule, members can click the ‘Notify Me’ button, to be added to a list that will be notified whenever space opens up on that date. Everyone on the notification list for a date will receive an email whenever a slot is cancelled and will have an opportunity to book the newly-opened slot.
A spot on the notification list counts towards that member’s frequency restriction until 11:59pm PT on the day before the appointment. Therefore, if the frequency restriction for a calendar is 2 appointments per week, a member can make one appointment and be on one notification list, or two appointments, or two notification lists.
Cancellations -The deadline to cancel is 24 hours before your session and must be done via the website booking calendar ONLY (no phone calls or email). This policy exists to accommodate as many members as possible, and late cancellations prevent us from filling those slots.
When attending the In-Person OCL in LA or NY – Please bring 2 copies of your sides with you (printing services are not available). You are also required to bring a storage device for your footage. We recommend either an SD card (UHS-I or UHS-II) or a USB 3.0 flash drive with a 32GB or 64GB capacity.
There is no talking in the reception area of the OCL because it can disrupt the recordings. Do not plan to rehearse onsite.
If you’re feeling sick, please don’t come into our in-person labs. Instead, feel free to take advantage of our virtual services.
When recording a Virtual On-Camera Session – Email sides to email@example.com prior to your session. Your lab technician must receive sides at least one hour prior to the session starting.
You must have a stable internet connection.